Our model is simple and predictable: a one-time setup cost to design, test, and implement your automation, as well as an ongoing monthly service fee that covers hosting, monitoring, and support. The exact fee depends on the complexity of your solution and the business value it delivers.
Are there any hidden fees?
No. All costs are agreed upfront. Additional improvements or changes outside the chosen plan are only billed if requested.
How do I pay?
Invoices are issued monthly or quarterly and payable by bank transfer or credit card.
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We’re happy to help you evaluate and integrate existing tools. Any custom automation we develop is tailored to your workflows. This ensures the solutions integrate seamlessly and create value from day one.
Can you integrate with our existing tools?
Yes. We connect with most modern CRMs, email systems, databases, and cloud platforms, so your automations fit naturally into your existing setup.
What happens if something stops working?
We are happy to provide support if something stops working as expected. Our monthly service plans for our custom automations include monitoring and support by default. Depending on the plan, they also cover proactive system checks and a set number of reserved hours for monthly optimizations.
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We handle your data securely in line with Swiss and European data protection laws. Only the data necessary to run your automation is processed — nothing more.
Is my data used to train AI models?
No. When using external AI tools, we connect via secure APIs. Your data is never used to train models.
Where is my data processed?
By default, infrastructure is hosted in Germany under GDPR jurisdiction, ensuring compliance with both Swiss and EU data protection frameworks.
What counts as sensitive data – and do you process it?
Sensitive data includes health details, political or religious views, or criminal records. Our automations are not designed to process this type of data, and such inputs should be avoided.
Do I own the automations?
You own the value and outputs produced by the automation. The underlying system (such as code and templates) remains the property of Aitonomy Solutions KIG, unless otherwise agreed in writing.
Where can I find the legal terms?
Full details, including service scope, cancellation, and intellectual property rights, are available in our Terms & Conditions. If anything is unclear, you can always reach out to us directly.
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